About the Role
Position Summary:
As part of the Technical Solutions Team, this role is responsible for being the technical voice and partnering with account managers to find the best solutions to meet the needs and requirements of our clients. This role involves understanding our customer’s technical requirements, remote product demonstrations and
planning out implementation proposals for our solutions. These include the ever-expanding line of Company products and service solutions.
Location: Toronto, ON
Territory: Ontario and Manitoba
Reporting to: Sales Manager
Salary: $60-$80K
Responsibilities:
• Work collaboratively with Account Managers and support staff to provide comprehensive Pre-Sales Technical Support for all products and service solutions
• Create and deliver engaging product demonstrations via web meetings and in-person customer meetings
• Telesales and after-sales support
• Project Follow up and coordination
• Responsible for Bid and spec/ Projects.
• Liaise with customers and in-house staff and partners
• Interpret product and service inquiries and provide technical solutions as required
• Attend industry tradeshows when required
• Record and document process in the CRM system
• Manage territory business development through effective networking, cold calling, research, growing contact list and ensuring that the company is at the forefront of all local opportunities.’
• Market and promote products to our customers with the knowledge, service and product related to the steam system and Industrial processes, which allow our customers to improve their process and steam system performance and increase their profitability.
• Log quotations and provide direction for products, strategy and margins.
• Able to complete product selection and sizing.
• Professional in Autocad drawings
• Must demonstrate capability in mechanical and electrical industrial knowledge
• Manage/participate in large projects as required.
• Maintain communication with all relevant stakeholders to ensure complete, timely and accurate service delivery with every customer and every order.
• Liaise with Vendors and with key stakeholders regarding technical questions and pricing.
• Demonstrate a track record of exceeding targets continually by selling solutions to build strong customer relationships, yield customer loyalty and repeat sales.
• Accurate and timely completion of all documentation and log of all information in the CRM database all potential users
• Identify key accounts within the individual sales territory, allocate sufficient time and resources to these accounts to develop a plan of attack and maximize sales for each
Experience/Education Requirements:
• Three-Five years of field experience in mechanical industrial process steam system, OR outside sales experience selling a technical or industrial-related product/Valves/ancillary line; or equivalent combination of education and experience
• BA in mechanical engineering / Electromechanical engineer
• Professional Engineer is preferred.
Performance Behaviors (Competencies):
• Strong verbal, written and listening communication skills
• Sound understanding of engineering processes and terminology
• Experience with Microsoft Office 365 suite (Word, Outlook, Excel, PowerPoint, Teams)
• Autocad
• Excellent customer relations ability required
• Teamwork
• Organizing & Planning Skills
• Communication
• Quality of Work
• Self-Starter & Multi-Tasker
• Building Customer Relationships
• Record and document process in the CRM system
Position Perks:
• Full medical and dental benefits plan
• Company Investment Plan
• Annual Vacation
We are an equal opportunity employer and value diversity at our company. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law
We wish to thank all applicants for their interest but advise that only those selected for an interview will be contacted.